Frequently Asked Questions
On this page you can find answers to common questions about the "subscription" and the free guide book download.
Your Questions:
- Does this subscription cost anything?
- I tried to subscribe but got the message "Confirmation Failed".
- I subscribed but haven't received the email with the free guide yet.
- I can't download the free guide!
- I forgot to save the free guide/had a problem with the download and now I can't get to it again.
- I have a Mac. Is this some PC only file?
Does this subscription cost anything?
No, of course not. I would not call it free if I didn't mean it.
I explained this in detail on the sign up page and also on the subscription-thank-you page. You may not have read it. Here is that section again:
What happens once you click "Subscribe"?
You will be receiving an email that asks you to confirm your "subscription". (It's an automated email. Unfortunately I can't change the wording. The purpose is just to confirm your email address and your request.)
Once you click the confirmation link in that email you will be taken to a "Thank You" page. That page tells you where to download the guide.
Should I make major additions or updates to the free guide or release a new edition, then I'll send you a quick note to let you know where you can download the newest version. I'm NOT going to send you regular emails or special offers or any spam like that.
There is no catch, all of this really is free, and I hope you will find it useful.
I tried to subscribe but got the message "Confirmation Failed".
The full message on that page, below the "Confirmation Failed" headline, said:
"You have already clicked on this link. No need to do it again, but we do thank you for your effort."
What I suspect happens here is that people double click on the link in the confirmation email. Many people are used to double clicking on files from using Microsoft software. (Don't double click on internet links. It is not necessary.) But it can also happen accidentally without you noticing.
The first click would have confirmed your subscription. With the second click you got the notice that you are already subscribed. It happens so fast that you can't see the first page.
Since you did not see the first page and did not get a chance to download your free guide, here it is again:
I subscribed but haven't received the email with the free guide yet.
You don't get an email. You simply download the free guide from this website. The link to the download page was on the "Thank You" page you saw after confirming your subscription.
Since you can't get back to that "Thank You" page, here is the link to the download page again:
I can't download the free guide!
Make sure the free Acrobat Reader is installed on your computer. (It is very rare these days to find a computer without it, but if your computer does not seem to know which program to use to open the file, then you may be one of those rare cases.)
Theoretically something to do with the free download could break at my end, but to date that has not happened. Chances are that this is a problem with your computer or internet service.
Since there are so many different internet browsers, possible browser settings, operating systems, software programs etc. it is impossible for me to give a general answer here.
And I can't troubleshoot technical problems with your computer.
All I can do for now is to send you to the download page directly and ask you to try again:
If it still does not work and you can't figure out the problem, then get in touch and I will send you the file manually.
I forgot to save the free guide/had a problem with the download and now I can't get to it again.
No problem. Here it is. Try again :-).
I have a Mac. Is this some PC only file?
The file is in PDF format, the most common format for printable files. PDF was developed specifically to allow sharing of printable documents across all platforms.
No, it is not PC only. Yes, you can open it on your Mac with any software that opens PFD documents.
The most popular free software is Adobe Reader. On the download page linked below, click on "Different language or operating system?" and select your operating system to get the newest Adobe download for it.
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